Phone Systems and Support

Customized private branch exchange (PBX) phone systems to support all your business needs at prices you can afford.

Northamptonshire Phone Systems and SupportSE Ltd makes doing business simple. If you are looking for a new company phone system that can provide the mobility and integration support you need, come explore our wide selection of PBX systems. We work with you to assess your business needs and to come up with a system that's perfect for your business-with all the features you need and none of the features you don't!

Benefits of PBX phone systems include:

  • Time savings with computerized call routing
  • Cost savings compared to traditional phone service, receptionist and/or switchboard
  • Option of Internet-based PBX to eliminate the need for long distance phone services
  • Easy and affordable conference calling, and ability to add a new employee phone line instantly

Offers Enterprise-Class Features at a Price You Can Afford

Microsoft® Integration

Switchvox Notifier fully integrates with Outlook® Calendars, Emails, Tasks and Contacts as well as Word®, PowerPoint® and Excel®.

Mobility

Receive, transfer and record calls from any phone and any location through Switchvox. With the mobile apps for the iPhone and Blackberry, you can easily access your favorite features of Switchvox from your smart phone.

Unified Messaging

With voicemail delivered to your inbox or mobile device, you can stay in communication, wherever you are.

Reporting & Call Logging

See details about all calls in your system. Custom, statistical reports can be scheduled and emailed to you automatically.

Fax

With Switchvox, fax is integrated so you no longer need a separate fax server. All faxes are delivered directly to your inbox! Plus, you can use the same number for calls and faxes.

Conferencing

A built-in conference bridge allows all of your employees to manage their own conference rooms on-demand.

Video Calling

Collaborating over long distances has never been easier or less expensive since video phones are compatible with Switchvox.

Developer Friendly

Switchvox's XML-based Extend API makes it easy for a web application developer to integrate Switchvox with any web tool, without any Switchvox-specific training.


Web-Interface Provides Real-Time Call Control and More

Switchvox Apps (Mashups)

Easily mashup Switchvox with any web application to give your employees everything they might need for a call, before they answer it!

Chat (Instant Messaging)

Improve employee communication with integrated chat. Communicate however your workflow demands, without using unsecured public chat servers for corporate communications.

Real-Time Interaction

Switchvox's Switchboard has click-to-call, and drag-and-drop transfers, and other features that make it easier than ever to communicate intuitively.

Presence

Your employees can work smarter when they have access to all office communications within a single screen. See who is in the office, and know who is on a call or away from their desk.

Traditional & VoIP Calls

By mixing VoIP with traditional calls, your business can optimize communications and save money without sacrificing features.

Recording & Monitoring

Great for training or auditing calls, Switchvox's recording and monitoring features are just one click away.

Call Queues

Not just for the call center, Switchvox brings powerful call queuing functionality to even the smallest business that needs to efficiently handle inbound calls.

CRM Integration

Switchvox is integrated with Salesforce.com and SugarCRM. Your sales and service organization will have customer information right at their fingertips when they get a phone call. What a productivity boost!


Service Your Callers Better

Fixed Mobile Convergence (FMC)

Receive your calls no matter where you are - in your office or on the road. Seamlessly transfer calls between your mobile device and your deskphone without interrupting the conversation. Switchvox provides you the flexibility to easily control how your calls are handled.

Detailed Reporting and Logs

Administrators have access to detailed reporting to know how to effectively staff queues. Generate real-time, scheduled or on-demand reports for many events in Switchvox.

Call Queues (Automatic Call Distribution)

Efficiently handle all of your inbound calls with call queues. Every member of the queue can see real-time queue statistics and the caller's CRM record directly from the Switchboard.


Not sure which system is right for you? That's OK! SE Ltd is here to learn about your business goals and help you identify the right product for your business. Call us today at (01572 338098 and speak with one of our phone system specialists, or click here to contact us through our website.

  Northamptonshire IT Guarantee

Testimonials

Eurotrace (client since 2003)

"SE Ltd brought a level or professionalism to our IT infrastructure that previously didn't have. Before SE Ltd, we were working with a consultant that was a one man show and lacked experience, training and support that SE Ltd brings to the table. With SE Ltd we have a team of enthusiastic and experienced consultants that know us personally and how our business runs. They respond very quickly by phone or email and always put us through quickly to a technician whenever we call."


Clare Chivers
Managing Director
Eurotrace Trading Ltd


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E:D Truckin (client since 1997)

"Before SE Ltd, we were working with another IT support company that never really gave us the response we wanted. We also questioned their commitment to us as a client. SE Ltd came in and installed a Microsoft Small Business Server, updated our desktop computers, and cleaned up the computer network. Our system is now the most stable it has even been. The technicians at SE Ltd are friendly, polite and very responsive. We are very happy with SE Ltd.”


Mark Gray
Partner
E:D Truckin Ltd


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Nutrafeed (client since 2005)

"Best call I ever made! Being an engineer, it is natural for me to try to solve computer problems myself. When it came time to upgrade our entire computer network though, I decided that I needed a professional firm to help us make this transition as smooth as possible. SE Ltd did just that. SE Ltd installed two new servers, a firewall, network antivirus, terminal server and a VPN. The functionality and stability of our network is greatly improved and I was able to spend more of my time working on my business, and not on IT.
"

Dhiran
Depot Manager
Nutrafeed


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TVCT (client since 1998)

"SE Ltd installed a terminal server solution that greatly reduced our dependence on expensive-to-maintain desktop computers as well as increased the ability of our remote users to access system resources the same way local users do. SE Ltd installed an Exchange Server which we use for email, shared calendars, shared contact information and mobile email access with our Pocket PC Phones. SE Ltd has been a real ally in helping us use technology to a competitive advantage.
"

Lorna McGoldrick
Senior Manager
Thrapston Volunteer Center


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Scorpion Security (client since 2004)

"I called on SE Ltd to help us restore a total system shut-down. Servers were down, equipment was damaged and we even needed a few PC’s replaced. Not only did SE Ltd answer our call after hours but they were very prompt to respond and a delight to work with. These guys got my team back up in no-time! Great work Guys and thanks again. "


Mark Bennet
Proprietor
Scorption Security Ltd


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MMC Worldwide (client since 2003)

" When I decided to outsource our IT department I received a lot of skepticism because of our previous experience. Another business owner referred me to SE Ltd and their service has been superb! Great response times, on-site visits with off-site support. You guys made me look like a star! "


Grahame Clarke
Director
MMC Worldwide


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PMG Ltd (client since 2010)

" After researching reliable, affordable, IT solutions in Northamptonshire, I came across SE Ltd. These guys have not only made our workplace more efficient but they are surprisingly efficient and cost-effective. It’s like having an IT person staffed without the cost! I’ve recommended SE Ltd to other organizations and even called them after hours a few times. Thanks you SE Ltd, you have a customer for life… "


Pete McGowan
Director
PMG Ltd


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